Push notifications enable you to choose to receive alerts in addition to, or in place of, SMS and e-mail alerts. Push notifications are specific to system notifications and camera motion. Please note that you cannot opt out of receiving email notifications. Here’s how to set it up:
- When you download the latest version of the Pulse app, you will be introduced to the push notification functionality with a message
- Click on the link in the message
- Tap Allow to ensure the alerts are sent
- You can verify that push notifications are turned on by looking through the settings in the hamburger menu. You will also see a new message within the message tray with additional details on how to implement the notifications
Please note that only site owners will receive the prompt to enable push notifications. If you are not a site owner, you won’t see a prompt or have the option to set up push messaging.
If you received a push notification, but other family members did not, it is because only site owners will receive push notifications. To set up additional site users, please follow these steps:
- Log out of the Pulse app
- The site owner should log back into their family member’s device using the site owner login credential
- Accept the prompt to Allow push notifications
- Log out of the app again
- Log back in with your own credentials
If you have multiple Pulse sites, you’ll automatically receive push notifications for all eligible sites once your device is registered.
If you already receive notifications via text messages and you opt-in to push notifications, you may want to remove your phone number from the text message recipient list in the Pulse web portal to stop the text notifications. Please note that only site owners can remove alert recipients from the site.
